Quiet casework,
in three languages.
Embarque is the multilingual operations layer for small and midsize U.S. immigration firms. From the first Portuguese, Spanish, or English message a lead sends, we run the administrative spine of the case so your attorneys open a clean summary — not a haystack of forms and chat logs.
Used by firms serving Brazilian, Latin American, and English-speaking clients across the U.S.
Olá! Meu visto expira em março e preciso renovar. Pode ajudar?
Claro, Mariana. Para abrir o caso, me envie: passaporte, I‑94 atual e o formulário de extensão. Te aviso quando chegar tudo.
¿Y la carta del empleador? ¡Gracias!
Sí, la carta del empleador también. La recibimos esta mañana y ya está en la carpeta del caso.
Attorney summary (EN): Lead requesting EB‑2 extension; passport and current I‑94 received; employer letter received. Awaiting extension form. Mixed PT / ES replies throughout intake.
Built for trilingual immigration practice
Capabilities
From the first message to the attorney’s desk.
The work that used to live in a paralegal’s inbox — chasing missing documents, translating messages, sorting uploads — runs itself in the client’s language, while your team handles the law.
The lead’s first message kicks off the case.
Whether the inbound comes in Portuguese, Spanish, or English, Embarque opens the intake in that same language, gathers the facts, and keeps replying in the client’s preferred language all the way to document collection — no switching, no handing back to a bilingual receptionist.
Document chase, in-language
Embarque identifies what’s missing, drafts each follow-up in the client’s preferred language, and pings again until the folder is complete — or hands the loop off to a paralegal.
Sorts your inbox while you sleep
Uploads get classified into the right case folder, photographed IDs become searchable records, and attachments stop piling up in a shared mailbox.
Attorney-ready case summary
Before review, every lead arrives with a plain-language case summary in English — dates, facts, open questions — ready for the licensed attorney to read first.
Workflow
A case moves through five predictable steps.
Every step has the same job whether the client speaks Portuguese, Spanish, or English — and every step emits something your team can see on the paralegal dashboard.
- 01
First contact, in their language
PT · ES · EN
- 02
Intake captures the lead’s story
Captura · Captura · Capture
- 03
Documents requested and chased
Documentos · Documentos · Documents
- 04
Paralegal dashboard surfaces deadlines
Painel · Panel · Dashboard
- 05
Attorney reviews a clean case summary
Resumo · Resumen · Summary
Integrations
Sits next to the case tools you already run.
Embarque doesn’t ask your firm to throw out its case management system. We connect to email, calendar, payments, CRM, cloud storage, and the immigration case tools your paralegals already use.
Gmail, Outlook, IMAP
Calendar
Google, iCloud, Outlook
Payments
Cards, ACH, retainers
CRM
HubSpot, Salesforce, Clio Grow
Storage
Drive, OneDrive, S3, Box
Case tools
INSZoom, Docketwise, LawLogix
Guardrails
Embarque is operations software, not legal advice. Every factual artifact we produce is reviewed by a licensed attorney before any client-facing use.
No legal advice
We never recommend a benefit, determine eligibility, or draft legal arguments.
Attorney review
Case summaries land in an inbox that has to be approved — not auto-sent.
Private to your firm
Per-firm encryption, role-based access, audit logs. We do not train on your data.
Pricing
Priced by firm size. Usage-based for everything beyond.
No annual lock-in. Add-ons cover AI intake sessions, document classification, translation, and outbound client messaging.
Solo
A solo practitioner or two-attorney shop
- Up to 40 active cases
- Trilingual intake for one firm number
- Email + calendar integration
- Document classification included
Practice
Multilingual practices with paralegal teams
- Up to 250 active cases
- Full paralegal dashboard + task queue
- Outbound client messaging in three languages
- Cloud storage + CRM connectors
Boutique
Boutique firms with high-volume intake
- Unlimited active cases
- Dedicated onboarding & white-glove migration
- Priority support, real human SLA
- Custom translation memory for repeat filings
FAQ
What firms ask before they sign on.
The five questions that come up in every demo — plus how to reach us if yours isn’t on the list.
Your next trilingual intake is one message away.
We onboard practices serving Brazilian, Latin American, and English-speaking clients — starting with firms where the trilingual front desk is the highest-ROI workflow to automate first.
Reach us at embarque-2@polsia.app.